草莓影视

Skip to main content

Leadership in Oncology Navigation

Transform care through our navigation training and credentialing program.

Diverse group of people sit in a circle in an office socializing with two women as the focus of the image

Professional, non-clinical patient navigation is an evidence-based intervention that improves cancer outcomes from screening through survivorship. The American Cancer Society Leadership in Oncology Navigation (草莓影视 LIONTM) is a standardized training and credentialing program that helps navigators deliver this essential support to individuals, caregivers, and families experiencing cancer. The program meets the Centers for Medicare & Medicaid Services (CMS) training requirements for "Principal Illness Navigation" reimbursement and is aligned to .


Benefits of patient navigator training and credentialing

To date, navigation has been inconsistently available, and types and depth of services have varied. Training and credentialing will help build a standardized professional knowledge base and positively impact oncology patients by expanding access to high quality navigation programs and services. Standardized training will also help reduce barriers and health disparities among various patient groups.?

Program benefits for navigators:

  • Greater credibility with the formal endorsement of your patient navigation expertise
  • Improved knowledge and skills of the complex cancer care system
  • Enhanced understanding of how to tailor support by patient needs
  • Preparation for greater responsibility and professional development

Program benefits for oncology practices:?

  • Enhanced role clarity and defined scope for non-clinical patient navigators
  • Increased recognition and commitment to the diverse needs of patients, caregivers, and community
  • Ability to meet CMS training requirements for providing principal illness navigation services eligible for reimbursement

This program was developed with specific training for CMS-required competencies announced as part of the 2024 Physician Fee Schedule and alignment to the PONT standards. It is uniquely designed to support successful billing for non-clinical navigation services under CMS Principal Illness Navigation (PIN).


Who is this program for?

The 草莓影视 Leadership in Oncology Navigation training and credentialing program is designed for any individual or organization?seeking recognition for providing professional non-clinical navigation aligned to CMS competencies and professional oncology navigation (PONT) standards, including but not limited to:

  • Patient Navigator/Oncology Patient Navigator
  • Professional Navigator
  • Social Worker
  • Nurse Navigator
  • Community Health Worker
  • Promotores/Promotoras de salud
  • Financial Navigator
  • Clinical Trial Navigator
  • Patient Care Coordinator
  • Registered Nurse
  • Licensed Practical Nurse

Our navigators thought the 草莓影视 LION program was very valuable. Some of them had previously taken other training programs and felt that 草莓影视 LION further expanded on what they learned.

Navigation leader

Pilot participant, Mount Sinai Health System


Trusted resources and expertise

The American Cancer Society is an experienced leader in patient navigation, working alongside partners and stakeholders ?for over 30 years to establish the field of navigation. 草莓影视 has funded patient navigators and navigation programs, developed navigation training curricula, and united organizations through the . The American Cancer Society Cancer Action Network (草莓影视 CAN), our advocacy affiliate, has championed policies that expand sustainable access to patient navigation.

Now, we are expanding our navigation work even further with training and credentialing for professional navigators, in active partnership with oncology providers and the cancer community. We’re working to make navigation training more accessible, with a goal of broadening and maintaining our national reach.

Standardized training is more important than ever, especially in an environment that strives to tailor to diverse populations. Reducing barriers with expertly trained navigators will lead to a positive impact that overall reduces health disparities among various patient groups. 草莓影视 is uniquely positioned to lead these efforts as a trusted source of cancer information and a patient advocacy organization that stands for high quality cancer care for all.

I loved the organization, the pace, and the difficulty of the content. It was incredibly validating to see how my training and work practices align with the course, as well as areas that I can improve.

Patient navigator

Pilot participant


Harness the knowledge to positively impact lives. Register now.

Enroll in the 草莓影视 LION training and credentialing program for $495 per learner.

Access assistance for the training and credentialing program are available through the Leadership in Oncology Navigation Equity Support (草莓影视 LION-ES) program. Our goal is to reduce financial barriers to the 草莓影视 LION program by offering enrollment to a limited number of individuals at no charge.

The next application opportunity will be open from August 30, 2024, until September 30, 2024.

More information, eligibility requirements and a link to the application form are available in our Request for Applications Overview.

草莓影视 is dedicated to strategically redirecting the funds gained from this course into efforts to support the rapidly growing field of patient navigators. Learn more about?our work in patient navigation.

Key things to know about the program:

  • The program is completed online and is self-paced (except for the program assessment).
  • There is no in-person requirement.
  • The program should be completed on a desktop or laptop for the best experience.
  • Modules and quizzes do not have to be completed in one sitting; progress will be saved.
  • However, the program assessment must be completed in one sitting at a desktop or laptop with a webcam and microphone (tablets are not supported). To demonstrate competency, the assessment is a live, proctored exam (through the computer) with a time limit.
  • Re-credentialing and continuing education will be aligned with CMS requirements.

To earn the Leadership in Oncology Navigation credential, learners must:

  1. Complete all ten (10) modules in the program.
  2. Complete all quizzes with a score of at least 80%.
  3. Complete the program assessment with a score of at least 80%.
  4. Complete all above requirements within ninety (90) days of enrolling in the program.

The 10 modules are:

  1. Navigation Basics
  2. Cancer Basics
  3. Person-centered Assessments
  4. Health System Services Access and Coordination
  5. Community-based Services Access and Coordination
  6. Community Assessment
  7. Patient and Family Communication
  8. Promoting Patient Self-Advocacy
  9. Facilitation of Person-centered Support
  10. Professionalism and Ethical Conduct

The learner handbook can be found?here.



Reimbursement for professional, non-clinical navigation

Expanded cancer navigation: “Principal Illness Navigation”

The 2024 Physician Fee Schedule from the Centers for Medicare & Medicaid Services (CMS) includes reimbursement for professional, non-clinical patient navigation services for patients with a “Principal Illness,” including cancer and other high-risk conditions.

For the first time, there are reliable reimbursement pathways to support the professional patient navigation workforce.

CMS-required training competencies include: patient and family communication, interpersonal and relationship-building, patient and family capacity building, service coordination and systems navigation, patient advocacy, facilitation, individual and community assessment, professionalism and ethical conduct, and the development of an appropriate knowledge base, including specific certification or training on the serious, high-risk condition/illness/disease addressed in the initiating visit.

To learn more, read our professional navigation payment FAQ.


Provider implementation support

In addition to training and credentialing, 草莓影视 will continue to serve as a national convener of stakeholders interested in the implementation, evaluation, and sustainability of patient navigation. We’ll offer a variety of resources to help oncology providers build effective and efficient professional navigation services.


Tuesday, September 24, 2024 12:00 – 1:00 p.m. ET

Topic: Using EMRs and Other Technology to Support Patient Navigation

Join the American Cancer Society (草莓影视) and the American Society of Clinical Oncology (ASCO) to learn how to leverage EMRs and other technology to improve patient navigation-related workflows. The webinar will include:

  • Patient engagement strategies for navigation services
  • The current state of EMRs and other technology in patient navigation
  • How technology may help identify and support patients with individual risks and characteristics
  • Best practices to optimize workflow processes for team-based care
  • Patient engagement strategies for navigation services

Panelists:

  • Kylee Flagg, MCIS, RN, Clinical Implementation Specialist, McKesson
  • Allyson Remon, RN, MSN, OCN, Oncology Thoracic Nurse Navigator, Hematology-Oncology Associates of CNY
  • Joan Scales, LCSW, OSW-C, Psych-Oncology Program Director at UKHC Markey Cancer Center

This webinar will be facilitated by Ronda Bowman, MHA, RN, OCN (Senior Director of ASCO Quality Certification Programs Care Delivery Department, American Society of Clinical Oncology).

Register:?

Topics:

  • Patient Navigation: Innovative Models, Workforce Strategies, and Best Practices for Sustainable Success
  • Oncology Navigation: Elevating Care Quality and the Patient Experience
  • Medicare Payment Policies Addressing Health-Related Social Needs Under the Calendar Year 2024 Physician Fee Schedule: High-Level Summary
  • Oncology Navigation Training and Credentialing Program Orientation: 草莓影视 LION?
  • Medicare PIN Reimbursement: 草莓影视 LION? Learning Session


The American Cancer Society Leadership in Oncology Navigation (草莓影视 LIONTM) will provide a year-long Financial Navigation Learning Collaborative as part of the next phase of the implementation support program. The application process will open in September 2024 for a kickoff in November 2024 and up to 20 practice sites will be selected to participate.

What is a Learning Collaborative?

In a learning collaborative, 草莓影视 convenes teams from oncology practices to work together toward a shared vision and set of aims. As the convener, 草莓影视 provides education, implementation support and resources to empower participants to act as champions within their own practice settings and to make improvements more effectively than they could alone.

What is Oncology Financial Navigation and why is it important?

Oncology Financial Navigation (OFN) aims to alleviate financial hardship by coordinating access to financial assistance and health insurance options to reduce out-of-pocket medical costs. Financial navigators assist patients in understanding their expenses, insurance coverage limitations, and payment plan options, aiming to facilitate timely access to necessary care. Financial navigation can improve patient adherence to treatment plans, decrease stress and anxiety, and improve outcomes.

About half of people with cancer experience financial toxicity: a personal economic burden associated with the disease and its treatment (Smith, 2022). Patients and their caregivers do not consistently receive the financial navigation support they need. 草莓影视 seeks to address this gap working toward this shared vision: All people with a cancer diagnosis should receive proactive financial navigation that includes ongoing assessment and referral to appropriate resources.

Learning Collaborative overview

Throughout the Learning Collaborative (LC), participants will work to achieve activities with 草莓影视 support and facilitation. Teams from all participant oncology sites will meet regularly and LC meetings will feature expert presentations regarding relevant research and implementation best practices.

Participation in the 草莓影视 Learning Collaborative is free.?

Key Dates:

  • Application open: September 3, 2024
  • Application closed: October 4, 2024
  • Sites selected and notified: by October 15, 2024
  • Launch: 1st week of November, 2024

More information about the Financial Navigation Learning Collaborative

The American Cancer Society Leadership in Oncology (草莓影视 LION?) program presents a series of diverse bootcamps to support the expansion of high-quality, sustainable navigation.

Building Sustainable Navigation Bootcamp

The inaugural bootcamp is presented jointly by 草莓影视 LION and the Academy of Oncology Nurse and Patient Navigators (AONN+).? Building Sustainable Navigation 101 will include:

  • Developing a business case for professional navigation
  • Staffing models, team definitions, competencies, and roles and responsibilities

Key Details and Dates??

  • Application due date: March 15, 2024
  • Bootcamp term: April 8, 2024 – May 8, 2024
  • Modality: Virtual learning activities with weekly sessions featuring a mix of expert presentations and group sharing
  • There is no cost to participate

More information about the Building Sustainable Navigation Bootcamp

black man talking to white woman in waiting room area

Acknowledgments

Thank you to the following oncology and navigation experts for their support:

  • Beth Calhoun, PhD, MEd
  • Elizabeth Franklin, PhD, MSW
  • J. Nicholas Odom, PhD, RN, ACHPN, FAAN, School of Nursing, University of Alabama at Birmingham
  • Morgean Hirt, ICE-CCP, Director of Credentialing, Association for Talent Development
  • Oncology Nursing Society
  • Susan G. Komen
  • Triage Cancer
  • Vickie Leff, LCSW, APHSW-C, Palliative Care Consultant

Thank you to the following health systems for being pilot participants:

  • Guideway Care
  • Mount Sinai Health System
  • Penn Medicine
  • Susan G. Komen
  • Thyme Care
  • University of Alabama at Birmingham

Thank you to the following 草莓影视 LION anchor partners who share commitment to expanding navigation through training and credentialing:

  • Duke
  • Mount Sinai
  • Penn Medicine
  • Thyme Care
  • US Oncology
  • UNC Health


Advisory Council

The American Cancer Society Leadership in Oncology Navigation (草莓影视?LION?)?program is excited to announce and welcome the newly appointed members of our 草莓影视?LION Advisory?Council. 草莓影视 is an experienced leader in patient navigation, working alongside partners and stakeholders for 30+ years and are proud to continue this collaborative approach.?
?
Join us in thanking the following advisory council members for their dedication to patient support and patient navigation through this opportunity. Stay tuned for more updates throughout the year!

black woman with medium-length locs wearing glasses and black blazer
white woman wearing professional royal blue blazer and short blonde hair
Judi Payne
white man wearing glasses and a professional dark-colored suit
light-skinned black woman wearing earrings and black top
white woman wearing professional black top with medium-length brunette hair


?



Frequently Asked Questions

The 草莓影视 program was developed with specific training for CMS-required competencies announced as part of the 2024 Physician Fee Schedule and alignment to the PONT standards. It was uniquely designed to support successful billing for non-clinical navigation services under CMS Principal Illness Navigation (PIN). We also sought to provide greater role clarity and defined scope for non-clinical patient navigators and to expand the navigation workforce by offering a credentialing program without an in-person requirement.

The initial launch of this program will be specific to non-clinical oncology navigation.

The cost for access to the program will be $495, which includes up to two attempts to take the program assessment. Given our strong commitment to navigation, revenue generated from the program will be re-invested into 草莓影视' navigation portfolio. Opportunities for program access assistance are available to reduce barriers to the training and credentialing program. For more information, email 草莓影视LION@cancer.org.

On September 13, 2023, the White House issued a ? to announce new actions and commitments to end cancer as we know it. The new 草莓影视 oncology professional navigator curricula and credentialing program was included in this news, along with commitments from other nonprofits, government agencies, and nongovernmental organizations.

These new CMS billing codes are for patients with traditional, fee-for-service Medicare. It is common for Medicare Advantage plans and private insurers to also pay for codes which are first adopted in fee-for-service Medicare, but uptake timing is variable. PIN can be provided as part of the treatment plan for cancer and other serious, high-risk diseases.

PIN can be provided by certified or trained personnel under the direction of a billing practitioner. Training must include the competencies of patient and family communication, interpersonal and relationship building, patient and family capacity building, service coordination and systems navigation, patient advocacy, facilitation, individual and community assessment, professionalism and ethical conduct, and the development of an appropriate knowledge base, including specific certification or training on the serious, high-risk condition/illness/disease addressed in the initiating visit. The 草莓影视 training and credentialing program was developed to meet these competencies and be in alignment with the PONT standards.

Since Medicare does not allow navigators to bill directly for their services, navigators must provide navigation services under the direction of a billing provider (in most cases, a physician, advanced practice provider, or psychologist) working in the outpatient setting.

草莓影视 is also providing learning opportunities in 2024 to help organizations understand the Medicare Physician Fee Schedule billing and documentation requirements, and to provide operational support in providing or expanding professional navigation. To learn more, please email 草莓影视LION@cancer.org


Contact Us

For more information, please contact us at 草莓影视LION@cancer.org or call 800-227-2345.


American Cancer Society Emails

Sign up to stay up-to-date with news, valuable information, and ways to get involved with the American Cancer Society.